FAQs
FAQs
1. Do you offer international shipping?
Currently, Union Auto Parts ships only within the United States. International shipping is not available at this time.
2. What types of products does Union Auto Parts sell?
Currently, Union Auto Parts ships only within the United States. International shipping is not available at this time.
3. How can I place an order?
4. What are the shipping fees?
We provide free standard shipping on all orders across the United States.
5. What is your estimated delivery time?
- Handling Time: 1–2 business days
Transit Time: 5–7 business days - Most orders are delivered
within 6–9 business days in total.
6. Can I cancel my order after placing it?
Yes, you can cancel your order as long as it hasn’t shipped. Please contact us as soon as possible at support@unionautopart.com or through our 24/7 live chat to receive a full refund.
7. What if my tracking information isn’t updating?
If your tracking details haven’t updated within 24–48 hours after shipment, reach out to our support team. We’ll look into it and provide you with an update.
8. How do I return a product?
To initiate a return, email us at support@unionautopart.com or connect with us via live chat. Our team will guide you through the process and provide a prepaid return label.
9. What if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, please contact us within 30 days of delivery. We’ll quickly arrange a refund or replacement
10. Do you charge any restocking fees for returns?
No. Union Auto Parts does not charge any restocking fees. Our return process is simple, transparent, and hassle-free.